The toilet seat was damaged and the aluminium hinges were both broken.
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Respuesta de elbricohogar.com
7 oct 2024
Thank you very much for your comment.
We understand your discomfort at receiving a damaged product and we apologise.
The products in our shop come with a warranty, and although it is unusual for a product to arrive damaged, I encourage you to contact us if it happens to you on another occasion and we will be happy to help you.
In any case, we will contact you as soon as possible to resolve the incident.